on-call schedule subscription link is not working as expected

Kavitha62
Tera Contributor

Subscription link is not working after on-call notification triggered, The link redirects wrong place.
I have followed the following instructions as well
https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/administer/on-call-schedu...

Still when we click on subscription link it redirecting to following page
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<response>
<error>
<detail>Required to provide Auth information</detail>
<message>User Not Authenticated</message>
</error>
<status>failure</status>
</response>

Could please provide your assistance on this

0 REPLIES 0