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on change client script is not working on service operations workspace

suryaogeti1
Tera Contributor

on change client script is not working on service operations workspace

I need to auto populate the location, when caller is selected, but it is not working, please help me with this

function onChange(control, oldValue, newValue, isLoading) {
   if ((isLoading && !g_form.isNewRecord()) || (g_form.isLiveUpdating && g_form.isLiveUpdating()))
      return;

   if (newValue == '' || newValue == null) {
      g_form.clearValue('location');
      return;
   }
   if (!g_form.hasField('location'))
      return;
   var caller = g_form.getReference('u_caller', setLocation);
}

function setLocation(caller) {
   if (caller && caller.location)
       g_form.setValue('location', caller.location);
}
2 ACCEPTED SOLUTIONS

Hi @suryaogeti1 ,
under view name select service operations workspace new record and make changes there
Screenshot 2026-04-14 at 8.37.48 PM.png

View solution in original post

Hi @suryaogeti1 ,
1.Right click on form header, Configure >> form builder.
Screenshot 2026-04-14 at 9.21.42 PM.png

2.Select the view and scroll down to see the section you want to delete
Screenshot 2026-04-14 at 9.20.26 PM.png
3.Click on the trash icon to delete the section
4.Now click on save(top-right corner)

View solution in original post

12 REPLIES 12

Hello @suryaogeti1 Form Section Table Name: sys_ui_form_section


Hope that helps!

Hi @suryaogeti1 ,
1.Right click on form header, Configure >> form builder.
Screenshot 2026-04-14 at 9.21.42 PM.png

2.Select the view and scroll down to see the section you want to delete
Screenshot 2026-04-14 at 9.20.26 PM.png
3.Click on the trash icon to delete the section
4.Now click on save(top-right corner)

Thank you @Rakesh_M