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4 hours ago
I have a requirement that for certain ritm's the approval needs to go to 3 people and once 1 of them has approved it then cancels the rest. I tried using group approvals on the ritm but once 1 person has approved it still keeps the rest. What is the best way to achieve this?
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4 hours ago
Hi @joshmorris
Please check the workflow/flow where this has been mentioned. It specifies whether all approvals are required or if approval from any one person is sufficient, and the logic should be changed accordingly.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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4 hours ago
Hi @joshmorris !!
Please Check this Flow
Mark this as Helpful if it clarifies the issue.
Accept the solution if this answers your question.
Regards,
Vaishnavi
Technical Consultant
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4 hours ago
Hi @joshmorris
Please check the workflow/flow where this has been mentioned. It specifies whether all approvals are required or if approval from any one person is sufficient, and the logic should be changed accordingly.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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4 hours ago
based on rule you set, once 1 approver approves the other records should be moved to No longer required.
what's your configuration?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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4 hours ago
Hi @joshmorris !!
Please Check this Flow
Mark this as Helpful if it clarifies the issue.
Accept the solution if this answers your question.
Regards,
Vaishnavi
Technical Consultant
