Only members of the current ‘Assignment group’ can reassign the problem to themselves.

[sureshpcse]

Hi,

Anyone can help on to write ACL for everyone can assign the problem to anyone when problem record is new record and once submitted problem record then only members of the current ‘Assignment group’ reassign themselves.

[johnfeist]

Hi sureshpcse,

Doing what you want using only ACLs can be a little tricky.  You will need to have a list edit ACL that will prevent users outside of the assignment group from change the assignee.  You need two additional ACLs, one for create that will let anyone add a new one and a separate one whereby you check the logged on user for membership in the existing assignment group.

You can also control updates in form view with a client script or UI policy.  The other thing to consider is whether you also need to lock down the assignment group.

[ShubhamGarg]

Hello @sureshpcse ,

For assignment & re-assignment, Have you explored the UI action 'Assign to me' ?

Regards,

Shubham