Can someone explain why trend by Thursday doesn't work in UI policy?

[Andrew Meza]

I have a UI policy. If end users:

- Select YES for a yes/no question

AND

- Select a weekday

It'll give them an error message "Load release across partitions can only be completed on weekends."\

Can someone explain why Thursday is the only day of the week that isn't accepting this UI policy?

[Jordan Vignoni]

Is there by chance another UI policy that uses the Thursday selection?  If so, you might have to change the order of the other UI policy to avoid conflicts.

[Andrew Meza]

Ive looked up and down, unfortunately there no other UI policy that involves using thursday.

[Jordan Vignoni]

You could try using a script.  However, this would require a call to a script include to leverage GlideDateTime() that evaluates the day of the week of the date selected.  Oddly enough, there was another post about this same issue that was never solved:

https://www.servicenow.com/community/employee-center-forum/trend-operator-is-not-working-in-catalog-...

Maybe, a case with Now Support should be opened.

[Andrew Meza]

Interesting, thank you for sharing. Ill most likely open a support case.