Optimize the below Business rule

[Pooja Khatri]

Hi All ,

I want to optimize the below Business rule , I have two business rules which use the below highlighted code : 

var user = new GlideRecord('sys_user');

        user.get(gs.getUserID());

        if (user.web_service_access_only == true)

I want to create a script include for this part of code and then call the function in the condition of the business rule.

[SN_Learn]

Hi @Pooja Khatri ,

Please try the below:

Script Include

var UserUtils = Class.create();
UserUtils.prototype = {
    initialize: function() {
    },

    isWebServiceUser: function(userId) {
        var user = new GlideRecord('sys_user');
        if (user.get(userId)) {
            return user.web_service_access_only == true;
        }
        return false;
    },

    type: 'UserUtils'
};

Business rule:

(function executeRule(current, previous /null when async/) {
    var userUtils = new UserUtils();
    var isWebServiceUser = userUtils.isWebServiceUser(gs.getUserID());

    if (gs.nil(current.work_notes)) {
        if (!gs.getSession().isInteractive() && isWebServiceUser) {
            gs.addErrorMessage('Work notes are mandatory');
            current.setAbortAction(true);
            return;
        }
    }

    if (current.impact == 1 && current.urgency == 1) {
        if (!gs.getSession().isInteractive() && isWebServiceUser) {
            gs.addErrorMessage("Cannot be High simultaneously.");
            current.setAbortAction(true);
            return;
        }
    }
})(current, previous);

Please consider marking my reply as Helpful and/or Accept Solution, if it helps. Thanks!

[Anusha Reddy VK]

Hi @Pooja Khatri ,

Try below:

Script Include:

var UserUtils = Class.create();
UserUtils.prototype = {
    initialize: function() {},
    
    isWebServiceAccessOnly: function(userId) {
        var user = new GlideRecord('sys_user');
        if (user.get(userId)) {
            return user.web_service_access_only == true;
        }
        return false;
    },
    
    type: 'UserUtils'
};

In Business rule, Replace the code provided by you with below code:

 if (new UserUtils().isWebServiceAccessOnly(gs.getUserID())) {
        // Your existing business rule logic
    }

If you find my response helpful, please consider selecting "Accept as Solution" and "Helpful" .

Thanks,

Anusha