Order confirmation pop up- Two step checkout guide
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‎10-20-2022 03:31 AM
Hi Guys, In Service Portal, when we order a catalog item, because of 2 step checkout, "Order Confirmation" box will also appear. There "Request for" field is there and it is taking logged in user by default. I don't want logged in user there. I want to take requested for user from the form not logged in user. How can i do this?
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‎10-20-2022 04:10 AM
Hi @Rahul63
You can Remove 'Requested For' variable from your Form and create another variable with Type as 'Reference' and Reference Table as User [sys_user].
Requested For variable type is 'Requested For' which takes logged in user automatically.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023
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‎10-21-2022 02:08 AM
Hi @Rahul63
If this resolved your issue, please mark it as "Correct Answer".
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023