Outlook Actionable Message

ShubhankarK9612
Tera Contributor

3 weeks ago

Hi Community,

 

I have enabled plugin 'Outlook Actionable Message' on the Instance. And I have created RITM approval requests and change requests to test and see how the email appears after enabling the plugin. But I am not able to find the emails in to see and check how the mails will look. Please help.

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Sanjay191
Kilo Patron

3 weeks ago

Hi @ShubhankarK9612 

You need to setup SMTP and email properties to get the real time email notification and all 

you can refer the below link for the SMTP 

https://www.servicenow.com/docs/r/platform-administration/t_ConfAltEmailUsgOwnSMTP.html?contentId=Qf...
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