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Parent category and child category in service portal

chilanka1
Tera Contributor

' sc_category 'page in service portal, when I am clicking parent category, I have to display corresponding child categories. 

For example, I have parent category named 'Request Something'. It has 2 subcategories and total 12 catalog item.

When I click on Request Something (parent category) I have to display 2 child categories instead of catalog items.

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @chilanka1 

 

It seems in it by behaviour. In your case, don't click on hardware, click on + icon. 

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Dr. Atul G. - Learn N Grow Together
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