Parent category and child category in service portal
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11-09-2023 01:24 AM
' sc_category 'page in service portal, when I am clicking parent category, I have to display corresponding child categories.
For example, I have parent category named 'Request Something'. It has 2 subcategories and total 12 catalog item.
When I click on Request Something (parent category) I have to display 2 child categories instead of catalog items.
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11-09-2023 02:55 AM
Hi @chilanka1
It seems in it by behaviour. In your case, don't click on hardware, click on + icon.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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