Passing a value via URL into a record producer

Jeff Krueger1 · ‎01-15-2018

I am trying to populate the description variable on a record collector form from an external URL. I am able to do so on a new Call form with the following URL:

https://<instancename>.service-now.com/nav_to.do?uri=new_call.do?sys_id=-1%26sysparm_query=description=this+is+the+description

which results in:

however, I'm unable to successfully pass it to a record collector for the New_Call table to the description variable. What am I missing? Can this be accomplished the same way with a sysparm_query? Any help would be much appreciated, thanks!

SanjivMeher · ‎01-15-2018

Or try below keeping the + sign

g_form.setValue('description',parm[1].toString().replace(new RegExp("\\+","g"),' '));

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View solution in original post

Tim Woodruff · ‎04-04-2019

Ahoy!

I'm a little late to the game here, but for anyone googling this question, I wanted to mention that I've just published a free tool that works on both CMS, and the portal. It also works on any catalog item it's added to, and for any variable!

http://urivars.snc.guru/

Hope this helps!

VAMSI AMMISETTY · ‎04-27-2023

Hello @Tim Woodruff

I tried your solution it's working much thanks

Tim Woodruff · ‎05-06-2023

Your first message seems to have said it's not working, but now it says it is working - I assume it's all good now? If so, glad to hear it!

Jim Coyne · ‎05-06-2023

I'm a little confused at your response. I'm pretty sure they were thanking you for the solution.

Jim Coyne · ‎05-06-2023

Definitely difficult when someone is editing a message. Certainly changes the context of a reply 🤓 👍