Personalize List is not working

Khalid9030
Tera Contributor

‎12-19-2023 01:30 AM

Hi All,

 

We have a custom related list on the custom table and custom scope. In the custom related list we can able to see the

Personalize List and when user click on the Personalize List icon can't see the personalize list columns window.
what could be cause of this issue? Please help me on this.
Note: I have tried different browsers and cache.do, but no luck.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Khalid9030

‎12-19-2023 05:13 AM

Hi @Khalid9030 

 

Similar issue & Solution

 

https://www.servicenow.com/community/itsm-forum/i-am-unable-add-or-move-columns-through-personalized...

https://www.servicenow.com/community/itsm-forum/personalize-list-columns-has-no-columns-listed/td-p/...

 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0783033

 

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