Pictures/Icon's as selectors in Service Catalog
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09-03-2014 12:10 PM
From the Service catalog, when building a catalog item (in this ex, for requesting a monitor cable or converter/extender), what is the best way to use pictures to select an item vs checkboxes, drop downs, etc.
Since I don't expect most users to know what mini-display to HDMI may mean, but recognize what it looks like, I'm thinking of ways to user selectable pictures as variables instead of drop-downs, etc. (unless upon being selected, the drop down shows the corresponding jpeg/icon).
Any ideas?
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09-03-2014 12:40 PM
I don't think there's a really easy way to do this, but I can think of a couple of fairly complex strategies.
The first would be to use a client script to manipulate the DOM and add a picture to each of the choices in a multiple choice field.
The second would be to use an html field to create you radio buttons which each have a picture, and then use some javascript to update a corresponding multiple choice or select box field on the form to be used in a workflow.
There may be simpler way, but these are the best two approaches I could think of.

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09-03-2014 01:20 PM
Definitely an interesting idea -- I'm going to add it to the backlog for us to look into.
Best,
____________________
Michael Malcangio — Product Manager
ServiceNow | The Enterprise IT Cloud Company
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02-16-2016 02:25 AM
Is this feature now available? would love to have this on our catalog....

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02-17-2016 07:05 AM
Hi Nadeem,
Unfortunately no - it's not something we've baked into the product yet.