Populating Change Task Short Description with values from a Change Form field

[simonbourne]

I have a Record Producer that captures all the details for a standard change.  Once submitted the Record Producer activates a Workflow that generates a series of change Tasks, based on the content of fields.

Using this approach, how do I insert the value of a field directly into the Short Description of a Change Task.  For example, I raise a change to install software and the name of the client (MyCompany PLC) is captured on the Record Producer in the field Client.  The workflow will generate a Change Task.  I would like the change Task to have a Short Description of "Install software for MyCompany PLC"    

[Shane J]

add .getDisplayValue() to the end of the one that is giving the sys_id.

[Aditya Telideva]

Hi Simon,

I have found the below code from others experiences:

Create a before business rule on the change task table

When: before insert and update

Conditions: Location changes

Script:

if(current.<location field value>!=''){

var gr= new GlideRecord('table name of PMI');

gr.addQuery('name field name on this table',current.<location field name on the current table>);

gr.query();

if(gr.next()){

current.<field name of PMI scheduled date on the current table>=gr.<field name of PMI scheduled date on PMI table>;

}

else{

current.<field name of PMI scheduled date on the current table>='';

}

Thanjs,

aditya Telidevara