Power Automate query incident tickets being handled within the last 24 hours using ServiceNow API
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‎04-25-2023 06:10 AM
Hi Everyone,
I have a slight similar to this case, but in my case I'm using Service Now API through Power Automate (as connector) and i just want to query the incident tickets being handled within the last 24 hours.
In the Query section in Service Now connector List Record action, I used assignment_group=12345dsftyrgh3454^system_updated_on>=javascript:gs.hours(24). These two combined queries didn't return any data, but if I test them individually/separately it works. By the way, this service Id that we used in Service Now API is a read only account, not sure if that's the cause. Could someone guide me the right direction?
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‎04-25-2023 11:25 AM
Hope someone could help me on this, I badly need a solution for our daily and monthly reports. 😞
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‎04-28-2023 02:47 AM
Anyone using Power Automate and encountered this issue?