Pre-filter slushbucket

tillu
Giga Expert

I would like to have a slushbucket filtered automatically. For example, the slushbucket must display the users of a given company. I would like to have it filtered automatically and not manually supplied.

10 REPLIES 10

Deepak Ingale1
Mega Sage

Thanks Deepak, I have seen that post. It relates to catalogue and using variables. I need to apply the same type of functionality to, for example, related changes in a problem, filtering the slushbucket list by company selected in the problem.


If that is the case, then I sense better way to do is via creating Defined Related list. Please go through the below wiki link to check similar example



Creating Defined Related Lists - ServiceNow Wiki


Mike Allen
Mega Sage

You mean here:


find_real_file.png


Right-click on the related list and go to List Control


find_real_file.png


Add the Edit Default Filter field to the form:


find_real_file.png


Create your Filter:


find_real_file.png


And it will be a filter:


find_real_file.png