Integrating JD Edwards with ServiceNow?
Have anyone worked on some integration between these two systems? can you please share your thoughts? Thank you.
Forum Posts
Workflow versions attached to the records
I wanted to confirm, whenever workflow changes are made and new version is published, it gets attached to the new records only and old records still remain associated to older versions of workflow. Is that understanding correct?I also wanted to know ...
Count number of items on a Request
I want to try something, and not sure what the best approach would be. Today, we have all approvals for catalog items on the item level. But, we have complaints on the fact that approvers get many approvals for one Request.The current process auto-ap...
Resolved! Single Database or Multiple Databases?
Hello,There seems to be some confusion surrounding a ServiceNow instance and the database(s) involved. Is the instance truly one large database with views or with all Incident, Problem, Release, Change, Asset, and Configuration management differen...
Resolved! Check box variable checking via client script
Hi, I am trying to set a checkbox variable in the service catalog to true when you select a certain item. My code below: if (g_form.getValue('og_name') == 'Onboarding'){alert(g_form.getValue('active_directory'));g_form.setValue('active_directory'...
Resolved! Session has expired
Today a user reported ServiceNow keep drop him off, just stating "Your session has expired, please log in again" (or similar), I found that this is a known issue. Do you know guys if this was fixed? or is there another workaround for that? Thanks is...
Cell Edit Mode - 'Security prevents writing to this field'
I'm having an issue where a non-admin user cannot edit a field in cell-edit mode. They can edit it okay from the record, but not the list. On double-clicking on the cell, or clicking on the cell and hitting Enter, it just hangs. Selecting multi...
Resolved! How to set the default search column on a list view
Hi, How do I set the default field for the search field for a list view? For example, the sys_user list view search defaults to "for text". How do I set the list view so it defaults to "Name"? Thanks in advance for your help.
Update user data from AD
Hello,I was wondering if there is a way to update a user record in ServiceNow right after a change have taken place in Active Directory? I was wondering if it can be done in a script so that it can be executed though Java Console or any other way. O...
General requests
Hello ServiceNow community! I am looking for ideas, experience and/or advise for the following scenario.In our environment we would like to have a catalog item which will take care of "general requests" such as; a request for a new report, changes t...
Resolved! Can We Search on Data Within Task Variables?
Some of our catalog requests require the user to enter their name (and other important info) into variables that get included in the Request, RITM, and Tasks. Often times we need to find who the request is for. However, that information is contai...
Resolved! Deleting a Retrieved Update Set?
One of my developers marked a Development Application Update Set as "Complete" incorrectly.When I was pulling update sets it got Retrieved to our Production System. I don't want to commit it in Production, is there any harm in just deleting the retr...
Submit of requests is very slow
Hi, In the past few days we are experiencing a very slow response from submitting a request on our QA instance. It takes 1-5 minutes from the click on Submit until the thank you page appears. It seems it is really stuck on processing something for a...
logging for ip address access control
HiWe are testing the use of IP address access control (IP Range Based Authentication). This will also quickly expose which users have wacky proxy settings. To help troubleshoot, we'd like to see logs regarding which IPs are hitting the system, an...
does anyone know which user role can raise the defect in sdlc
does anyone know which user role can raise the defect in sdlc
