Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Predictive Intelligence

Diksha Gautam K
Tera Contributor

I have created 2 model to predict assignment group & category field and integrated it with incident form.

When I create a new incident based on short description category field is getting populated but assignment group field is not getting populated, though in work notes predicted assignment group is showing but assignment group field in incident table is not getting updated.

0 REPLIES 0