Problem Management life cycle

Akhila P · ‎02-05-2025

Hello Everyone,

Can someone explain the problem lifecycle? I haven't fully understood its implementation, even after completing the module in the ServiceNow platform and watching YouTube videos.

I would appreciate it if you could share some notes as well.

Thanks in advance

dgarad · ‎02-05-2025

Hi @Akhila P

Refer the link

https://www.servicenow.com/community/itsm-forum/an-in-depth-guide-to-servicenow-problem-management-p...

If my answer finds you well, helpful, and related to the question asked. Please mark it as correct and helpful.

Thanks
dgarad

Dr Atul G- LNG · ‎02-05-2025

Hi @Akhila P

https://youtu.be/utS7VNFTTwU

This will surely helpful.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************