Question choice is not translating

[Tanmay Fegade1]

When the label and value of the question choice are same then I can see the french translation working but when the label and value are differenct then frensch translation is not happening...

I tried with choices,translated text/field, translated texts and ui messages.. nothing is is working.

Can someone help me?

[Filipe Cruz]

Hello Tanmay,

You want to see the translation on the choice itself or on the label of the field?
Can you provide some screenshots so I can better understand your problem?

Thanks!

Best Regards,

Filipe Cruz

[Tanmay Fegade1]

The blue one I have rounded That is getting translated to french but the remaining choices are not translating, but if the value and text I am keeping same then its translating. 

[Filipe Cruz]

Hello Tanmay,

Go to the sys_choice table, search for records where table = item_option_new and element = name of the variable.
Paste here a screenshot of that.

https://your_instance.service-now.com/sys_choice_list.do

You should be able to see, for the different choices, a value in English and other values in french.

Paste here a screenshot so we can see the values that are there.

Best regards,

Filipe Cruz

[Aman Kumar S]

Below article should assist. Basically you need to create multiple choices in each language in the mentioned way:

https://community.servicenow.com/community?id=community_question&sys_id=d9465f6f1b3e6c10ed6c9979b04bcbd8