"Configuration item "showing empty for in"sc_task" list view ,but in the form fied exists.

[rajasekahr]

We are observing this issue ,currently we are in Madrid patch 9 version..

Could you please suggest.

[Mohit Kaushik]

Hi Raj,

Try to save the form and then come and check the list view. If it is showing the field there then that means your CI is not populated properly on your sc_task table.

Please mark this answer correct if it resolved the query and mark it helpful if it helped you at all

Thanks,

Mohit Kaushik

[rajasekahr]

Hi Mohit,

No luck..i tried to save..same in list view showing as empty

[Chaitanya Redd5 · Accepted solution]

Hi Rajasekahr,

The field you are viewing on the form is a sc_req_item table field and field on the list view is a field of sc_task table field. So, basically you are viewing two different fields and that's the reason you are unable to see any values in list layout.

"sc_req_item" table field is "configuration_item"

"sc_task" table field is "cmdb_ci".

Kindly mark my answer as Correct and Helpful based on the Impact.

Regards,

Chaitanya

[rajasekahr]

Thanks Chaitanya..it worked fine.

[WP2]

Hi Rajasekahr,

How did you fix this?