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Resolved! How to show error message on multiple choice variable.

Hello TeamI have requirement on catalog item to show error message on multiple choice variable based on other variable.When I select the "call meeting check box" and select the "select" choice in the multiple choice error has to display on multiple c...

vinod9_0-1670512395020.png vinod9_1-1670512489413.png
vinod9 by Tera Expert
  • 864 Views
  • 5 replies
  • 1 helpfuls

How to Create Task Group Templates

We've just begun to evaluate ServiceNow as of today, and I have setup a developer instance to help us look at functionality. We currently use BMC Remedy ITSM. One of the capabilities that Remedy has that I am having trouble finding a similar way of a...

MarkTAZ by Giga Contributor
  • 1147 Views
  • 2 replies
  • 0 helpfuls

Resolved! Hide Catalog Item from Popular Items

Can please someone help me how can we hide a specific catalog item from popular items widget in SanDiego release?As I have seen in SanDiego, the widget has been changed so much from the previous release, as my code is working fine in previous release...

Send reports in email body, but not as attachment

There is a  requirement by the user to send the scheduled reports as email notifications. The condition is the report should not be as an attachment, it should be a real time report in the email body, of half donut type. Any idea how to achieve this?

shreepriya1 by Kilo Contributor
  • 3858 Views
  • 4 replies
  • 2 helpfuls

What is the alternate for GlideDialogWindow in agentworkspace?

Hi all,We implemented the dialog pop window in incident form for one UI action it is not working in Agent Workspacewhat i noticed is GlideDialogWindow won't work in Agent Workspace what is the alternated method for this to show the dialog pop window ...

Saranya K by Tera Contributor
  • 594 Views
  • 2 replies
  • 1 helpfuls

Add DL in CC in Email Notifications

1. Create email script - sys_script_email_list.do in this table2. Provide the Name of the email script3. For example DL is required for Incident Table Notifications, In the Script write the code like below: (function runMailScript( /* GlideRecord */ ...

How field read only based on Roles.

Hi All, User whoever having a role ( uis_srvacc_exception_admin ) they only can able to edit field ( SrvAcc Exc Details ) even Admin role user also shoud not able to editible, for that we have field level write ACL to edit the field and below is the ...

varma2 by Mega Sage
  • 416 Views
  • 2 replies
  • 0 helpfuls