Record producer fields mapping
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09-11-2024 03:12 AM
Hi team,
I have 3 fields in record producer to map with the 3 fields with incident form which I have done.using the script
current.business_service = producer.field_name;
current.category= producer.field_name;
Category field is taking the backend choice value and the Business services field is not taking any value since it is a reference field in the incident form
Can anyone please suggest how to achieve this task to populate the exact values which is selected while submitting the form.
Thanks
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09-11-2024 09:18 PM
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09-12-2024 01:14 AM
Hi @DSV22 ,
I Encountered the Issue Before , The Mistake was Added a Extra space for the Backend Value of the Choice , please check the Backend Values and any extra spaces
Or else , try with , In the Variable there is Field Called Map to Field , tick the Check box and a new Field is Visible , Add the Fields there , if there is a Reference field , check the reference specification tab in the variable and try again ,
thanks regards ,
Badrinarayan