Redirect knowledge to latest version if user has link to older version of the article
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10-09-2024 08:41 AM
I am trying to redirect knowledge to latest version if user has link to older version of the article. What configuration/ customization is required for this.
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10-09-2024 09:25 AM
Hi @ShamsT ,
When you are retiring an old knowledge article, you can select the Replacement Article (latest knowledge article), so when user opens the old article's link they will redirect to the new article.
If this solution helps you then, mark it as accepted solution ✔️ and give thumbs up 👍!
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10-09-2024 09:37 AM
What if we don't replace it, however we upload a new version?
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10-09-2024 09:47 AM
If you don't want to replace the old article with new, then user can be able to see old article with old link and new article with new link.