Redirect knowledge to latest version if user has link to older version of the article

ShamsT
Tera Contributor

I am trying to redirect knowledge to latest version if user has link to older version of the article. What configuration/ customization is required for this.

3 REPLIES 3

debendudas
Mega Sage

Hi @ShamsT ,

When you are retiring an old knowledge article, you can select the Replacement Article (latest knowledge article), so when user opens the old article's link they will redirect to the new article.

debendudas_0-1728491057997.png

If this solution helps you then, mark it as accepted solution ‌‌✔️ and give thumbs up 👍

 

What if we don't replace it, however we upload a new version?

If you don't want to replace the old article with new, then user can be able to see old article with old link and new article with new link.