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Redirect upon login to Workspace

Kaustubh k
Tera Expert

Hi All,

We have a custom workspace, now whenever a user who has custom role(x) ,should redirect directly to this workspace.

How we can achieve this.

 

 

Thanks in Advance

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Kaustubh k 

 

https://www.servicenow.com/community/service-operations-workspace/redirect-user-to-workspace/m-p/292...

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Ankur Bawiskar
Tera Patron
Tera Patron

@Kaustubh k 

you can handle this using Homepage Destination Rule

Homepage Redirect Rules in Next Experience 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

TejasSN_LogicX
Tera Contributor

Hi @Kaustubh k ,

You can modify the system property glide.login.home to direct users to your custom workspace after login.

To do this, navigate to the property record using the following URL:
<instance_name>/nav_to.do?uri=sys_properties.do?sys_id=b2520661c61122810109f28b849bc1a6

By default, the Out-of-the-Box (OOTB) value of this property is set to:

/now/nav/ui/home

 

and 

You can update it to point to your desired workspace URL, for example:

/now/workspace/your_custom_workspace

 

TejasSN_LogicX_0-1765282504411.png

 

@TejasSN_LogicX 

this will impact all users and any user who logins will go to that custom workspace which is not required by @Kaustubh k 

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader