Reference Specification / Reference Qualifiers in Agent Workspace
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‎05-31-2022 05:48 AM
Is it possible to set Reference Specification in Agent Workspace for Reference Fields?
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Agent Workspace
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‎05-31-2022 06:10 AM
Hi,
Agent workspace is replaced with user experience in san diego.
please refer below link.
https://docs.servicenow.com/en-US/bundle/sandiego-now-intelligence/page/use/par-for-workspace/task/create-ref-filter-workspace.html
please mark helpful /correct based on impact
Regards,
Aniket S
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‎06-02-2022 01:46 AM
But i need to set Reference Qualifiers for the Workspace Agent.
For Example the Field Assignment Group is showing all Groups.
Like in the normal agent view where i can say give me only itil groups.

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‎06-02-2022 08:17 AM
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‎06-02-2022 11:38 PM
Hi,
correct this is not happening, same as in assignment group field, i see all groups in the "default agent" view i can only see itil groups and which are active true.
May i have to contact support?
Regards
René