Reference Specification / Reference Qualifiers in Agent Workspace

[renne1]

Is it possible to set Reference Specification in Agent Workspace for Reference Fields?

[Muralidharan BS]

can you post some screen shots of the dictionary entry and the workspace view how you are seeing it? 

[renne1]

we have a domain seperated instance and we have a script include. This shows only groups active true and type is itil.

i i cant provide a picture of the result (customer data)

[Chris Chambers1]

Hi Renne,

Did you get this fixed? We are having a similar problem, the ref Qual works just fine on UI16, but not in CSM Configurable Workspace. The ref qual uses the "current" object, and the logs tell us that it doesnt understand what "current" is! This article best describes our issue, where we are trying to show all Groups in the Assignment Group field that the current record's domain has access to, where the groups also have that domain. The article says to use the "gs.getUser().getDomainID()" but this will give the user's session domain, not the record's domain.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0997130