Reference Variable Dropdown User ID only

[TStark]

Can anyone provide some insight on how I create a reference variable for a catalog item that allows the user to only select from the user id field. Right now, I'm able to create the reference variable to the user table but in the dropdown of the variable I see email address, first and last name. I just want to see user id. This is just for one variable of one catalog item and not all catalog items.

Thanks,
AJ

[harun_isakovic · Accepted solution]

Try a Lookup select box. You can configure it to show fields you want and also which underlying value of the filed you want retrieved if youre picking this fields value via script (ex. sys_id, or Name or something else).

Here is a link to the docs to explain fully.

https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/product/service-catalog-management/reference/r_VariableTypes.html#d257741e797

Please mark as helpful or correct answer if it indeed was 🙂

[Harish KM]

Hi,

Use lookup select box variable for this. 

Refer here

https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/product/service-catalog-management/reference/r_VariableTypes.html#d257741e797