Reference variable not visible in Portal for non-admin user but visible in classic view

Sahil_kashyap
Tera Contributor

There is a reference field "Name" in my catalog which is referencing to a Custom table, and its value is being displayed on the basis of selection of other variable which is choice field. For Non-Admin users it's showing NO MATCH FOUND on Portal view but it is working on classic view. For Admin users working fine on both the views.
Cross checked the ACLs nothing is there the role which is required to access the table users have those roles and can access the table and see the data.

1 ACCEPTED SOLUTION

J Siva
Tera Sage

Hi @Sahil_kashyap 
I believe it's beacuse of query_range ACL which has been introduced by ServiceNow recently.
To overcome this, you need to create one custom query_range ACL on your custom table.

Ex:

JSiva_0-1749211066304.png

Regards,
Siva

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5 REPLIES 5

Bruce lee
Tera Contributor

Hi I'm also facing the same issue how did u resolved ?