Regarding Change Approval

[Sriram34]

Hi Team,

I got a requirement for change module if "a,b,c" are level 1 approvals and "a" approved it. And same "a,b,c" are approvers at 2nd level of approvals. Now, "a" should not approve and we should restrict him to approve. And others in group should approve.

Any idea how to implement this, is this possible ?

Thanks,

Sriram

[Dr Atul G- LNG]

Hi @Sriram34 

Similar

https://www.servicenow.com/community/itsm-forum/same-user-cannot-approve-change-request-again-in-2nd...

https://servicenowguru.com/scripting/business-rules-scripting/prevent-redundant-approval-requests-se...

[Sriram34]

Hi Atul,

The links that you have shared were not available.

Please share any other links.

Thanks in advance.

Thanks,

Sriram

[Dr Atul G- LNG]

Hi @Sriram34 

Greetings!!

https://www.servicenow.com/community/itsm-forum/same-user-cannot-approve-change-request-again-in-2nd...

This link is working and i can see the BR need to create to work on yoru issue.

[Sriram34]

Hi Atul,

That post is getting opened, but the link in that post is redirecting to page not found.

Please check.

Thanks,

Sriram