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Related incidents in problem

AugustoObramax
Tera Contributor

Hello community!

 

This is button was add customize, but I don't managed to find, can you help me?

 

Click in add, after show a pop up and show button add all.

 

AugustoObramax_0-1705606939489.png

 

In configurations of the button add

 

AugustoObramax_1-1705607362998.png

 

I don't managed to find the incident_add_records.

 

1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron

Hi @AugustoObramax 

basically, you could open the respective record as a "UI Page". Unfortunately, in ServiceNow there are many artifacts which are not visible for us and this UI Page seems to belong to that class.

But the button - in case it's a custom button and not OOTB - can be found at module "UI Acions".

Maik

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2 REPLIES 2

Maik Skoddow
Tera Patron

Hi @AugustoObramax 

basically, you could open the respective record as a "UI Page". Unfortunately, in ServiceNow there are many artifacts which are not visible for us and this UI Page seems to belong to that class.

But the button - in case it's a custom button and not OOTB - can be found at module "UI Acions".

Maik

Thanks for answer @Maik Skoddow.

 

Really I will have what create a new button.