Remove the fields for bulk update in SOW

saivviekd
Tera Contributor

Hi Team, 

 

I have requirement that when selected a record in SOW to update a record from the list view and clicked the EDIT button a side window with all the incident fields appear, but I want to remove unwanted fields and keep a selected field.

 

Attached a screen shot for the reference.

 

saivviekd_0-1732793466534.png

Thanks in advance.

 

1 ACCEPTED SOLUTION

Sujatha V M
Kilo Patron
Kilo Patron

@saivviekd The preview pane on click of "Edit" on the selected record is off "Workspace" view. 

 

Make sure the incident record is in "Workspace" view and the respective scope. Go to Configure -> Form Layout (Workspace View)

 

For testing purpose, I have added the "Active" field to the selected slushbucket. 

 

SujathaVM_0-1734455154967.png

 

Now on the SOW page, 

SujathaVM_1-1734455265342.png

Note: On removal of the field from the layout may have impact or dependency. Kindly review and remove the fields. 

 

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.

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1 REPLY 1

Sujatha V M
Kilo Patron
Kilo Patron

@saivviekd The preview pane on click of "Edit" on the selected record is off "Workspace" view. 

 

Make sure the incident record is in "Workspace" view and the respective scope. Go to Configure -> Form Layout (Workspace View)

 

For testing purpose, I have added the "Active" field to the selected slushbucket. 

 

SujathaVM_0-1734455154967.png

 

Now on the SOW page, 

SujathaVM_1-1734455265342.png

Note: On removal of the field from the layout may have impact or dependency. Kindly review and remove the fields. 

 

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.