remove the self-service view from Incident Module

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08-30-2017 01:04 PM
Hi All,
Greetings,
In my project, Under incident Module, when I click on Create New button by default it takes me to the Self-service View. I need this to be removed completely and the new record form should open in Default view by default..
I checked in Edit Module and also System UI>Views.. but there seems to be nothing to help me here.
Is there some other place I need to check? Please assist.
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08-30-2017 01:08 PM
Hello Shankar.
Here
Re: How to delete form sections?
you have some additional suggestions to System Ui-views

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09-06-2017 12:01 PM
Hi Corina,
Thanks for the referring that thread. It was useful and apologies for the delay in response.
Thanks
Shan