Resolved! Create report-- inavoice case management table
Total Number of Queries ReceivedTotal volume of invoice and payment queries received over a specific period.These are stratagic reports invoice case manage table--sn_ap_cm_ap_case
Forum Posts
Request to be visible to requestor and a particular group based on a field selected in catalog item
I'm creating a catalogue item, in that I'm having a Yes/No field named Confidential and when yes is selected then the request raised should be visible to requestor and a particular group. I tried with ACL but there is an ACL which is overriding it no...
Trigger approval through workflow script to a group which is present in a custom table
Hi All, I have a custom table called portfolio which contains a field approval group which refers to group table. Also i have a catalog item which has a variable (reference type) which refers to Portfolio table. So i want when i select any Portfolio ...
Resolved! How to query a list of record based on their related list and not a field.
I am currently in my table of customer_accounts. I want to filter accounts that DO NOT have any record associated with their related list of "sn_install_base_sold_product". The funnel filter doesn't work since the sn_install_base_sold_product isnt ...
List Collector with all the values
Hi Everyone,How to pull the List Collector complete reference field table data into the right bucket by default.I want the entire table data needs to prepopulated in list collector variable to the customer when the form loads. Thanks
ITSM Success Dashboard 'Service Catalog'
I see on the ITSM Success Dashboard, under the 'Service Catalog' tab, we have a couple of metrics that I can't seem to find documentation on 'Catalog Item Best Practice Deviations''Catalog Item VA Render Type' Do we know what these two items are look...
Resolved! how to remove new button from reference field
I have a reference field on incident pointing to users. I dont want to have the ability to click on new button from there. How can i remove the new button? Users have access to create the record but dont want to have the option from the reference fie...
Resolved! Backlog of Queries. Number of outstanding queries that remain unresolved.
Backlog of QueriesNumber of outstanding queries that remain unresolved. By using Invoice case management table : sn_ap_cm_ap_case
Resolved! How to write wait for condition in flow designer based on request item variable value?
I have a request item where it we have a date field will select future dates after full filling first task second task should create when the date is matches with today date until then it should wait for condition to satisfy?when I tried with wait fo...
Using script giving condition to wait for condition action in flow designer
Hi Team, Using the script I am given condition to wait for condition action , below script i am usedvar date = new GlideDate();var vk =fd_data.trigger.request_item.variables.end_date.getValue();if(vk<=date){ return true;}else{ return false;} ...
Resolved! Collaborate (MS Teams) Giving Error In Service Operation Workspace
Hi Folks/Experts,When I click on "Start Teams Chat" from Service Operations Workspace it gets stuck at authentication and gives below screen.** Does it need any separate configuration ? Just for information → My Virtual Agent is working fine with MS ...
Survey duplicates ,,,
Guys , one of user compliant he is getting two seperate surveys for closed ServiceNow tickets.below is my survey configured.Please help me to fix this
Fetch lookup select box value
how to fetch catalog item name from a lookup select box variable which refers to catalog item table having reference qualifier to show only 4 catalogitems from which 2 catalogs item i want to fetch that 2 catalog item name in if condition
Resolved! How to find a role contained by roles ?
Hi Team, I have a question here , I want to know a role contain by roles details . For example there is a role called "model_manager" , I want to know the roles who contain the role "model_manager". The role is inherited to so many users, Since the u...
| User | Count |
|---|---|
| 38 | |
| 24 | |
| 20 | |
| 10 | |
| 9 |
