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11-13-2023 12:49 AM - edited 11-13-2023 01:01 AM
hello All,
we need to Remove an XYZ criteria from knowledge block in Bulk , if we have 4 to 5 criteria's to single block we need to Just remove XYZ alone and we need to keep other Criterias as it is
I have used this logic but it is removing all criteria's
var gr = new GlideRecord('kb_knowledge_block');
gr.addEncodedQuery('kb_knowledge_base=ab0372fb1b668914619fed79b04bcba6^can_read_user_criteriaLIKE070120ae1b35695072e6eb99bd4bcb2a');
gr.query();
while (gr.next()) {
gs.info(gr.getRowCount());
gr.setValue('can_read_user_criteria','')
gr.update();
}
@Ankur Bawiskar @Sandeep Rajput @jaheerhattiwale @Pavankumar_1
can you please correct the script just remove only xyz from block
TIA
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11-13-2023 04:12 AM
update as this
var gr = new GlideRecord('kb_knowledge_block');
gr.addEncodedQuery('kb_knowledge_base=ab0372fb1b668914619fed79b04bcba6^can_read_user_criteriaLIKE070120ae1b35695072e6eb99bd4bcb2a');
gr.query();
while (gr.next()) {
var arr = gr.can_read_user_criteria.toString().split(',');
var index = arr.indexOf('070120ae1b35695072e6eb99bd4bcb2a');
if (index > -1) { // only splice array when item is found
arr.splice(index, 1); // 2nd parameter means remove one item only
}
gr.setValue('can_read_user_criteria', arr.toString());
gr.update();
}
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-13-2023 09:42 PM
Hi @Ankur Bawiskar ,
can you please provide sample script to add an new user criteria to the same field
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11-13-2023 09:50 PM
something like this when you are inside the while
gr.can_read_user_criteria = gr.can_read_user_criteria.toString() + 'sysId';
gr.update();
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader