Report creation related issues.
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12-23-2024 12:33 AM
Hi Team,
I have a doubt regrading report creation. I want generate a report which will show Requested item no. , approval group, action date, comments on that RITM, action date .
Thank you
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12-23-2024 03:18 AM
To generate a report that includes the requested item number (RITM), approval group, action date, comments, and action date for each RITM, you would typically structure the report to capture each of these elements clearly. The report can be created by querying your system or database to retrieve the relevant data
Requested Item Number (RITM): This is the unique identifier for each requested item, ensuring that each entry in the report corresponds to a specific request.
Approval Group: This field will list the group responsible for approving the RITM, helping to identify who is managing the approval process.
Action Date: The date when an action was taken on the RITM, such as the approval or rejection of the request. This helps track the timeline of the request's progress
Action Date: A separate field to capture the date when a specific action (such as approval or modification) was performed on the RITM
You can filter or sort the data based on action dates or approval status to highlight any delays, pending actions, or completed requests. Depending on the tool or system you're using (such as a ServiceNow report or custom database query), you would design the report to pull this information from the appropriate tables or data sources. The layout can be structured with columns for each of the fields listed