Report making

Priyadarshini2
Tera Contributor

i have a filed called business unit, which have options in a hirarchial manner. example, under Enrollment there are a b and c child options are there. I want to make a report where if the condition given as 'Business unit is Enrollment' then all the tasks with enrollment and as business unit as A B C as well should come

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Priyadarshini2 

 

How the options A/B/C are stored in SN? are you storing these in separate fields?  Like we have category and sub category.

 

Like this

 

AGLearnNGrow_0-1715976486636.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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yes as sub category, under one sub category there are again some child category also present. My requirement is, if the condition given as Business unit is Enrollment then if the business unit chosen as enrollment will come, if the business unit chosen as A or B or C that should also come or else if the business unit chosen as any child category that record should also come.

So you mean the format is like

 

BU  -- Enrollment

Sub BU - A

sub to Sub BU - D

 

Then if you select BU = Enrolment then all records come? 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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yes exactly