Report making
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‎05-17-2024 10:39 AM
i have a filed called business unit, which have options in a hirarchial manner. example, under Enrollment there are a b and c child options are there. I want to make a report where if the condition given as 'Business unit is Enrollment' then all the tasks with enrollment and as business unit as A B C as well should come
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‎05-17-2024 01:08 PM
How the options A/B/C are stored in SN? are you storing these in separate fields? Like we have category and sub category.
Like this
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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‎05-20-2024 04:47 AM
yes as sub category, under one sub category there are again some child category also present. My requirement is, if the condition given as Business unit is Enrollment then if the business unit chosen as enrollment will come, if the business unit chosen as A or B or C that should also come or else if the business unit chosen as any child category that record should also come.
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‎05-20-2024 04:51 AM
So you mean the format is like
BU -- Enrollment
Sub BU - A
sub to Sub BU - D
Then if you select BU = Enrolment then all records come?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎05-20-2024 05:10 AM
yes exactly