Report on All updates done by a particular assignment group in all records

[Dharaneetharan]

I have a requirement to report all changes done by all members of a particular assignment group.

Any thoughts on How to achieve this?

[Prabu Velayutha]

Hi @Dharaneetharan you mean Change Request implemented by an assignment group? Do you need refer on any specific module or table?

Also, what you mean by report? create reports? or notification?

[Dharaneetharan]

Hi @Prabu Velayutha ,

I meant every updates to variables in any records done by a particular group members all needs to be captured 

[Prabu Velayutha]

Hi @Dharaneetharan 

Audit is available Out of box for tables like Incident you can follow the screenshot below to see the changes made by each user in the Audit history

To enable audit history follow these steps, also you exclude and include fields to be audited in table following the document link below.

[9:31 PM] Velayutham, Prabu

Procedure

1. Navigate to All > System Definition > Dictionary.
   The system displays the list of dictionary entries. The list includes a row for each table as well as a row for each column (field) in the table.
2. In the list of dictionary entries, find the row corresponding to the table you want to audit, for example cmdb_ci_computer. You can distinguish the row for the table itself – versus a row for a column in the table – by finding the row with the correct table name, an empty entry for Column name, and a Type of Collection.
3. Select the dictionary entry for the table.
   The system displays the dictionary entry form.
4. Check the Audit check box.
5. Click Update.

https://docs.servicenow.com/en-US/bundle/vancouver-platform-security/page/administer/security/task/t...

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