Report on users visiting Service Portal

Tommy SN Sahlin
Kilo Sage

Hi all,

 

I have a requirement to produce a list report of all end users (those without any roles) who have visited our Service Portal during the last month (or if that's not possible, those who have ever visited the portal). I thought it would be straight-forward using some of the fields on the sys_user such as last_login, last_login_time etc, but have realized that these only show timestamps for UI16 access (back-end).

 

I've been hunting around, checking community posts etc but no luck. Does anyone know a way to achieve this? 

 

many thanks in advance  /Tommy

1 REPLY 1

Goran WitchDoc
ServiceNow Employee
ServiceNow Employee

Hi Tommy,

 

Been awhile since I was playing around with it, but I wonder it that is something you can get from this: https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/build/service-portal/concept/sp-an...