Report recoverd

[pramn]

Team,

Is there any way for me to recover the SNow reports I created under my Group?

I was the part of this project and created the reports , however i left the project and for some reasons 

again I back to the same project and my ID got disabled, now I have a different ID but i want recover those reports which i created from old ID 

What could be the approach to get those back .

Thanks for your help

[Dr Atul G- LNG]

Hi @pramn 

First, it’s not SNOW; it’s SN for ServiceNow.

If you have a list of reports, you can ask the admin to change the ownership to use the new ID.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719808

[Dr Atul G- LNG]

Hi @pramn 

I also provided the same solution—did you miss my reply?

[Bhuvan · Accepted solution]

@pramn 

This is common when someone leaves organization and they have not changed the ownership of the reports.

Use below Knowledge Article to change the owner using background scripts,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719808

There is a UI policy that restricts changing the owner from classic UI. You can follow this thread, if you want to change from the UI,

https://www.servicenow.com/community/itsm-forum/how-to-change-the-owner-for-report/m-p/675626

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan