Reports How to Schedule without having an attachment sent out? I can't keep the type blank and only email the link?

cpratts
Kilo Contributor

I am trying to run reports without attaching the PDF.   I just want to copy the link into the scheduled task, but the report schedule defaults to a type and it will not allow a blank?

find_real_file.png

5 REPLIES 5

Chuck Tomasi
Tera Patron

Currently there is no way to send a link. You might want to consider using the Publish feature to generate a link and then send that as a scheduled notification.



The point behind sending the report as an attachment rather than a link is that it is a snapshot in time. Sending someone "Incident priorities for the last 30 days" would be 30 days from the time it was sent, not from the time someone decides to open their email and look at it via a link. We all know someone who has thousands of unread email in their inbox, right?



If you feel it makes sense to send an email link and don't want to construct your own link to a published report and scheduled job to trigger that report periodically,


I invite you to open an enhancement request! Our product managers DO listen.


Enhancement requests: Tell us how you would improve the ServiceNow product



Creating a Scheduled Job - ServiceNow Wiki


Scripting for Email Notifications - ServiceNow Wiki


Email Notifications - ServiceNow Wiki


cpratts
Kilo Contributor

what is a scheduled notification?


A notification triggered from a scheduled job. You can run a scheduled job, nightly for example, and have trigger the notification using an event.



In the scheduled job would be a line something like:



gs.eventQueue('your_event_name', GlideRecord, parm1, parm2);



Now you create a notification that 'reacts' to that event and sends you link to whomever you desire.



Event Registry - ServiceNow Wiki


If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.



If you are viewing this from the community inbox you will not see the correct answer button.   If so, please review How to Mark Answers Correct From Inbox View.



Thank you