Request Stage not showing completed

Kumar147
Tera Contributor

Hi,

When i submit a request in service catalog the request stage is not moving to complete after the request and request item is moved to closed complete. i have modified workflow and added run script for moving the stage to completed but still not worked. can anyone help me out.

1 ACCEPTED SOLUTION

Raghu Ram Y
Kilo Sage

@Phani 

In the below screenshot you need to add gr.update(); after setting the stage.

find_real_file.png

I hope it helps, if so please mark my response as correct and helpful.

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10 REPLIES 10

Ravi9
ServiceNow Employee
ServiceNow Employee

AFAIK , you will need to map the stages with workflow activities , do a bit of research in doc site , you will get the config required

Raghu Ram Y
Kilo Sage

@Phani 

In the below screenshot you need to add gr.update(); after setting the stage.

find_real_file.png

I hope it helps, if so please mark my response as correct and helpful.

Updated but still not working.

Can you share your complete flow?