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Request ticket created from change is not getting attached in the change ticket related list

1_DipikaD
Kilo Sage

‎03-18-2024 12:20 AM

When requester creates service request from a change request he needs a relation to be established between the two.

In change ticket related list the Request no. should be displayed which is created from the change request.

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Dr Atul G- LNG
Tera Patron

‎03-18-2024 05:20 AM

Hi @1_DipikaD 

 

I tried in my PDI, but i did not see any UI action to create SR from change but in Related List I can see the New / edit button and able to add the Req there.

is it something you also asking?

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