Clickable link in URL type variable on RITM/Task form

Drishti
Tera Guru

Hi Community,

We have a requirement that link entered in URL type variable should be clickable on RITM/Task form.

How to achieve this , please guide!

 

 

3 REPLIES 3

Harsh_Deep
Giga Sage
Giga Sage

Hello @Drishti 

 

Please try to use HTML type of variable, maybe this will help you out.

 

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

Ankur Bawiskar
Tera Patron
Tera Patron

@Drishti 

not possible OOB.

You can use info message on RITM/TASK form and show the URL value so that users can click

OR

you can use Rich text label variable and add the hyperlink, it will work fine in catalog form while submitting and also on RITM, SC TASK form

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Arjit Gourav
Tera Contributor

@Drishti , Were you able to find a proper solution to this? Let me know kindly if you have solution in place already. I have been trying to achieve the same as well & not able to find a proper solution