Requirements Document / Template

[lesmayhead]

Does anyone have a template or requirements documents that is a good starting place for gathering users / business requirements specific to SNOW.

Regards

Les

[adilrathore · Accepted solution]

So it would be a Functional Requirements document. You can look for some guidelines on functional requirement analysis this Wiki page:

http://wiki.servicenow.com/index.php?title=Understand_the_Requirements#gsc.tab=0