ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! 1 to 5 Star survey response

Hello ServiceNow Community, We have a request to create a single question survey and provide the surveyed the ability to click 1 - 5 stars.  The higher the rating the more stars that would appear filled-in.  For instance, if someone rates their servi...

Widget to Track Adobe Liscense?

Hi Team. we have a requirement to create a widget to track 500 Licenses( reporting for adobe, we have ~500 lisnenses to keep track of)can someone please help me with this?Much appreciated your help  

pramn by Kilo Sage
  • 390 Views
  • 1 replies
  • 0 helpfuls

Email Validation issue

I want that there is one field at form level whose type is "email". But when I am entering the email address which contains ":-" character it's showing error. Although when I have changed it via list view it is changing. How 

amitp16 by Tera Contributor
  • 378 Views
  • 1 replies
  • 1 helpfuls

"Caused by Change" in Problem Mgmt

Hi community I have a requirement to in the problem table introduce a custom field "Caused by Change" referencing the change_request table, the same that is OOB for incident. What do you think of that from an itil perspective? Does it go against the ...

phenkry by Tera Contributor
  • 846 Views
  • 3 replies
  • 3 helpfuls

How to give a 5-star rating in survey form

Hi, I want to give a 5-star rating in survey form.We have the knowledge articles are rated so same like i need to give a 5-star rating in survey form as below image.I need like this ---> Rate this survey * * * * * Thanks!

mania_1-1725016395208.png
mania by Tera Contributor
  • 1776 Views
  • 7 replies
  • 1 helpfuls

Create a public facing portal

I have a requirement to make a catalog item public. Is there a step by step instructions to do so. I saw we have to clone the portal page and widgets but wondering if there are any instructions i can follow

samadam by Kilo Sage
  • 782 Views
  • 2 replies
  • 0 helpfuls

Customizing Email field in User form

Is it possible to add and replace custom regex in the email field in user form?(when i'm trying to create a user with email "abc-:de@email.com", i'm getting invalid email warning and unable to create the user.)

mohitt1 by Mega Contributor
  • 917 Views
  • 6 replies
  • 0 helpfuls

Finding Trends for Column Charts

Hi, hope someone can help and save my sanity. Sorry if this question is posted in the wrong section, it's not very clear where I should be posting questions about creating reports and charts. I've been tasked with creating a new Dashboard for IT mana...

jamiegilber by Tera Contributor
  • 686 Views
  • 4 replies
  • 0 helpfuls

Approval License

Hello Team,I would like to clarify if an approval in ServiceNow, approved by the ServiceAccount through API, requires a Business Stakeholder License.Example:Approval 1Approver: User1Approval: RITMXXXXXX1 Approval 2Approver: User2Approval: RITMXXXXXX2...

Deprecated 3DES Usage in Password2 Fields

Hi Guys , we have a scan finding with the short description "Deprecated 3DES Usage in Password2 Fields" and with the description "Assess usage of these fields in instance to instance data transfer and enable Crypto Module Key Exchange for Complete Pa...

Ashokbabul by Tera Contributor
  • 934 Views
  • 1 replies
  • 1 helpfuls