reset MFA setup yokohoma

patilabhilash
Tera Contributor

‎06-24-2025 04:09 PM

this is my instance dev201572.

servicenow team please help in resetting mfa setupScreenshot 2025-06-25 043717.png

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14 REPLIES 14

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to patilabhilash

‎06-25-2025 01:10 AM

So not other way, you need to reset the PDI .

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patilabhilash
Tera Contributor

‎06-25-2025 12:32 AM

i dont have the verification code.i unintentionally deleted the setup account

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Mark Manders
Mega Patron

‎06-25-2025 12:47 AM

PDIs aren't supported. Log in on the Development site and access your instance from there. If you can't from there, release it and request a new one.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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Randheer Singh
ServiceNow Employee
ServiceNow Employee

‎06-29-2025 04:24 AM

I can help. Please share the instance details through a private message. 

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patilabhilash
Tera Contributor
In response to Randheer Singh

‎06-29-2025 10:28 AM

i have sent instance details through private message. please check it once. thank you

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