Restrict Catalog and Catalog Items. ACL or Entitlement script questions

poyntzj · ‎11-27-2013

Hi all
I have added three fields to KB, Service Catalog and Catalog Items
u_global_view True / False
u_show_to - string 1000
u_hide_from - string 1000
If global view is true, use and make the "u_hide_from" visible
If global view is not trie, use and make the "u_show_to" visible

the strings contain part of a DN, sperated by semi colon
On KB, I have added a script to the ACL and simply it takes the contents of the "u_show_to" or "u_hide_from", makes an array and checks the users dn entry. If there is a match, then either show or hide depending on what we want and stop.
All works great

I thought adding this to the Service Catalog and a Category Item so we could easily hide them would be a case of adding the same script to the relevant ACL. Firstly, seems I am wrong and I cannot find the ACL that controls whether a record is visible or not. Anyone got any ideas on what ACL's these are, or what one I need to create. I did create one earliy
table - sc_cat_item
condition - none
script - gs.log('Jules ACL test');
roles - either blank or public. no difference either way

I went and looked and was able to access the category items
however and annoyingly, nothing in the logs 😞

Further on, I started to look at entitlement scripts. I can modify the routine I have to work here (after i found out that most records do not work in the entitlement script) so all is not lost, however, is there somewhere where I can place this entitlement script so that any new Catalog Item automatically has this script added ?

Thanks in advance

poyntzj · ‎02-25-2014

Hi, attached are 3 documents

service catalog items - restricted view is an overview of how it works and what to add in the show to / hide from boxes

servicecataloginclude.txt - is the script include

service catalog items - set entitlement is the client script that is used when you choose restricted view and automatically creates the entitlement script

The following are the fields I have added to the catlog items

Hope it helps as I know this is a little rough and ready

View solution in original post

poyntzj · ‎02-25-2014