Restrict fields to edit for group of people when it is assigned to particular person

[vamsi pamujula]

Hi There, 

Once the ticket got assigned to a specific person with some specific description then the fields in that ticket should be read only to other users.

Could anyone suggest how to implement this scenario.

Thanks,

Vamsi

[Musab Rasheed]

Hi Vamsi, You can but not advisable as this might create conflict with other ACLs, UI policy is easy approach. Mark my answer as correct if query is addressed