Restriction to users from accessing Service Portal
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08-03-2022 12:03 AM
Hi Team,
We need to block a certain country users from accessing the Service Portal,and also the Case Management.How can we achieve this.
Thanks,
Karan
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08-03-2022 12:08 AM
Hi Karan,
You can use portal redirection if a user doesn't have a particular role. Refer below thread
You can also use user criteria to restrict :
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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08-03-2022 12:11 AM
Hi Karan,
You ca refer this page to get all possible solutions -
Limit access to a Service Portal page - Now Platform - Question - ServiceNow Community
Let me know if issue still persists.
Mark this answer as helpful if it helps in unblocking things.
Regards.
Shubham